weWow runs customer service for ambitious brands from our on-site hub in Valencia, with highly educated, AI-native talent.
Built from the inside out.
weWow was built from the inside out, not from a consultancy deck. Robin van Driel Vis built and ran a 200-person international CX hub in Valencia for Helloprint. There he learned what it takes to scale customer operations without losing quality, culture or control.
When you pay for seats and hours, you optimise for occupancy. AI becomes an add-on. People get treated as production units. So he started weWow to do it differently. We take full ownership of your customer operations and commit to lower costs and better outcomes. Not as a promise. As a guarantee.
With Dirk Jan Dokman joining as CCO, 30+ years in customer operations and large-scale automation, we are ready to take that model to the European market. We only win when your operation becomes structurally better.
Led by ambitious operators.
Robin van Driel Vis
Expert in team building and scale-ups with +20 years CX experience and a challenger mindset. Paella lover and proud father of Arie (3).
Nikita Oudendijk
15+ years in retail and e-commerce, driven by structure, efficiency, and creative thinking. Work-hard-play-hard mindset with a love for Wabi Sabi.
Dirk Jan Dokman
Built and scales companies in CX space. 30+ years experience, 100+ chatbot projects. Customer obsessed. Likes to run, cycle and spend time with family.
Valerie Dierckxsens
10+ years of global experience as an operational leader bringing strategy to life. Plays tennis for fun, with a strong will to win.
Based in Valencia. Not a coincidence.
The city attracts ambitious, multilingual graduates from across Europe who want to build a career, not just pass through. That gives us access to a talent pool that is educated, international and motivated in a way that is genuinely hard to replicate elsewhere. Great work comes from great people. Valencia is where we find them.
Cultural natives
We hire for cultural fit with your customers, not just technical skills. People who truly understand their world, not just their language.
Work worth staying for.
Our employees stay on average 2 years at weWow
Our talent doesn’t read scripts; they build. Meaningful work attracts ambitious people who demand ownership and learn best practices on the floor.
On-site collaboration
Our team works together on-site. That makes knowledge-sharing and problem-solving fast, not dependent on scheduled meetings.
Decentralized ownership
Our teams optimize on their own, without asking a central department for permission.
